Last updated: February 13, 2026

This privacy policy describes how Teach Files (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and services.

Quick Overview

  • What we collect: Basic contact details, order information, and website usage data.

  • Why we collect it: To process orders, provide customer support, and improve our K-6 educational resources.

  • Who we share with: Only essential service providers (payment processors like PayPal/Stripe and email services).

  • Your rights: Access, correct, delete, or export your data at any time.

  • Contact: admin@teachfiles.com for any privacy questions.

1. Information We Collect

Information You Provide When you purchase our teacher resources or contact us, we collect:

  • Contact details: Name, email address, and billing address.

  • Payment information: Processed securely by our payment providers (Stripe and PayPal).

  • Account details: Username and password if you create an account.

  • Communications: Messages you send us through contact forms or email.

Information Collected Automatically When you visit our website, we automatically collect:

  • Technical data: IP address, browser type, and device information.

  • Usage data: Pages visited, time spent, and downloads.

  • Location data: General location based on IP address (country/region only).

2. How We Use Your Information

We use your personal information to:

  • Essential Operations: Process and fulfill your orders, provide customer support, and send order confirmations.

  • Communications: Respond to your inquiries and share educational content (with your consent).

  • Business Improvement: Analyze website usage to improve our services and develop new educational resources.

  • Legal Compliance: Meet our legal obligations and resolve disputes.

3. Information Sharing

We only share your information with essential service providers like payment processors (Stripe, PayPal) and email services for sending order confirmations. We never sell your personal information to third parties.

4. Data Security & Retention

  • Security: We use SSL/TLS encryption for data transmission and industry-standard security measures.

  • Retention: Order data is kept for 7 years for tax and legal requirements. Account data is kept until you request deletion.

5. Your Privacy Rights

Depending on your location, you have the right to:

  • Request a copy of your personal data.

  • Correct inaccurate information or request deletion of your data.

  • Withdraw consent for marketing communications.

  • To exercise these rights, email us at: admin@teachfiles.com.

6. Age Restrictions

Our services are intended for adults (18+) or educational professionals. We don’t knowingly collect information from children under 18.

7. Cookie Policy

  • Essential Cookies: Required for shopping cart functionality and security.

  • Analytics Cookies: Help us understand website usage via anonymized statistics.

  • Managing Cookies: You can manage or withdraw consent for non-essential cookies at any time via our cookie consent banner.

8. Contact Information

Data Controller: Teach Files Email: admin@teachfiles.com Website: https://teachfiles.com

For privacy-related questions, data requests, or complaints, please contact us using the details above.